ERDF PROJECT: IMPLEMENTING CONTACT FREE CUSTOMER SERVICE TO 16EUR OLD TOWN MUNKENHOF GUESTHOUSE

The goal of the project was to guarantee our guests with completely contact free customer service. In order to do so, we aimed to replace human contact with automated systems. In other words: electronic code-locks were installed to all doors of the property and a fully automatic snack vending machine and a coffee machine were installed to the lobby area.  As a result we are now able to provide our guests with 100% contact free customer service from making the reservation until  the check-out. Project was financed by European Regional Development Fund. Total sum of the The project: 20000€

Old Town Munkenhof Guesthouse is situated in the heart of Old Town, Tallinn’s medieval centre. The guesthouse is 100 meters from the Town Hall Square on the quiet Munga street, which means you are just steps away from the city’s best restaurants, cultural attractions,  and nightlife.

We provide quality accommodation for affordable prices. Our guests can choose between comfortable private rooms and 4- or 6-bed dormitories, all with fresh linen and towels. Amenities include a 24-hour reception, cozy common areas with TVs and computers with free Internet, and a fully equipped kitchen. In our Games Room you can play Playstation, challenge your friends to  a friendly match of foosball, or enjoy a game of chess.  It is possible to rent a car, bicycles or scooters. Our helpful staff provides useful information about the city and free maps.

Old Town Munkenhof Guesthouse is located in the historical Latin Quarter, an area that dates back to the 13th century.  A Unesco World  Heritage site, the Old Town is a stunning place that will make you feel like you have travelled back in time. The Old Town is conveniently close to all the main transport hubs – the ferry terminal is less than 1km away and the bus terminal is just 2 km away. Airport is 4 km from the guesthouse and Balti Jaam, the train station, is less than 1 km away. We welcome you to Tallinn and hope that you enjoy your stay at  Old Town Munkenhof Guesthouse!

Although free morning sauna is temporarily unavailable, the customers of Fat Margaret’s Hostel can still enjoy sauna privately. The sauna for 2 persons costs 25€ for 2 hours and can be reserved from the reception. Sauna towel is rented for 1€. Sauna usage strictly for customers who stay at the hostel. We wish you refreshing moments to the autumn in Tallinn!

108 days ago